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Pet care created for the Serrano community, by a Serrano resident.
Walks, care & peace of mind.
Walks, care & peace of mind.
For Pet Owners Who:
For Pet Owners Who:
— Want a trusted pet sitter in the building
— Want a trusted pet sitter in the building
— Option for same-day appointments and customized care
— Option for same-day appointments and customized care
— Prefer in-home care over boarding
— Prefer in-home care over boarding
— Need help with walks, visits, or vacations
— Need help with walks, visits, or vacations
— Value personalized attention for their pets
— Value personalized attention for their pets
— Appreciate photos & updates with each visit
— Appreciate photos & updates with each visit
Services
Bookings are not guaranteed until confirmed.Services
Meet & Greet
(~30 mins)
FREE
Meet & Greet
(~30 mins)
FREE
A complimentary visit to meet you and your pet, review care instructions, and get acquainted.
Standard Visit
(20 mins)
$20
Standard Visit
(20 mins)
$20
Best for feeding, potty walk or litter box cleaning, water refresh, and other routine care.
Longer Visit
(45 mins)
$35
Longer Visit
(45 mins)
$35
Extra time for a longer walk, more pets, playtime, and additional care needs.
Need something different? Custom visits are available. Just ask, or specify in your appointment request.
Need something different? Custom visits are available. Just ask, or specify in your appointment request.
Same-day requests are welcome and accommodated whenever possible. Call or text for best availability.
Same-day requests are welcome and accommodated whenever possible. Call or text for best availability.
Meet your Neighbor
Meet your Neighbor
I'm Kelly, a Serrano resident and animal lover who lives in the building and works from home, allowing me to provide convenient visits and walks throughout the day, including many same-day requests.
As the owner of two cats, including one with special medical needs, I understand the importance of reliable, attentive care. I've cared for the pets of family and friends for decades, and know that every pet has their own routine, personality, and needs.
I created The Pet Neighbor to provide convenient, personalized pet care for Serrano residents. Whether you're traveling, working late, heading out for the evening — or simply don't feel like walking your dog in the rain — I'm here to help with thoughtful, dependable care close to home.
Contact me today to schedule your FREE meet and greet. I'd love to meet you and your pet!
Testimonials
Testimonials
Kelly is literally the only person I'm comfortable leaving my dogs with.Â
Kelly is literally the only person I'm comfortable leaving my dogs with.Â
She's watched them for years when we go out of town and is basically their aunt at this point. Our three fur babies have completely different personalities—a queen, a grumpy old man, and one with nonstop puppy energy—and she knows all of their quirks, eating tricks and favorite things. She always sends photos and texts, so we're never left wondering how they're doing, and I know my dogs are loved and very well taken care of when they're with her.
 — Tiffany B.
She knows how to handle them, they listen to her, and she can step right into our routines when we’re gone.
She knows how to handle them, they listen to her, and she can step right into our routines when we’re gone.
Kelly has been taking care of our babies for more than 20 years. Over the years, we've had a Greyhound, a Brittany, and two German Shepherds, who needed a lot of exercise and attention. One was terrified of storms and she was so good at helping him feel calm and safe. They’ve all had special diets and medications that required careful attention to detail. We don't board our dogs, and there really isn't anyone else we've trusted enough to stay with them. I don't know what we would do without her!
— Tim W.
If I could be reincarnated, I would want to come back as one of Kelly’s cats! They are living the good life.Â
If I could be reincarnated, I would want to come back as one of Kelly’s cats! They are living the good life.Â
— Hilary L.
Referrals
Referrals
Refer a friend and receive a free visit! When a new client books and completes their first visit, you'll receive one free visit as a thank-you (Standard visit).
Refer a friend and receive a free visit! When a new client books and completes their first visit, you'll receive one free visit as a thank-you (Standard visit).
Frequently Asked Questions
Frequently Asked Questions
What types of pets do you care for?
What types of pets do you care for?
I currently provide care for dogs and cats. If you have another type of pet, feel free to reach out and I'll let you know if I'm able to help!
What services do you offer?
What services do you offer?
Services include drop-in visits, dog walks, feeding, fresh water, playtime, litter box cleaning, medication administration, and vacation care, 7 days a week. Need something different? I'm happy to discuss options and create something customized for you and your pet.
Do you only serve Serrano residents?
Do you only serve Serrano residents?
Yes. The Pet Neighbor was created specifically for the Serrano community and their pets, 7 days a week.
Do you offer same-day visits?
Do you offer same-day visits?
Often, yes! Since I live in the building and work from home, I'm frequently available for same-day requests. Availability is never guaranteed, but I'm always happy to help whenever I can. Best to call or text to check for same-day availability.
Will I receive photos & updates?
Will I receive photos & updates?
Absolutely. I send updates and photos for every visit so you can stay informed and know how your pet is doing while you're away.
How do I get started?
How do I get started?
Start by scheduling a free meet and greet. It's a chance for us to meet, discuss your pet's routine and needs, and make sure The Pet Neighbor is a great fit for everyone.
Do I need to complete a pet profile?
Do I need to complete a pet profile?
Yes, but just once. All new clients complete a pet profile before their first paid booking so I have important information about your pet, routines, veterinarian, medications, and emergency contacts.
Do you administer medications?
Do you administer medications?
Yes, depending on your pet's needs and the type of medication. Please share details during your meet and greet so we can determine the best care plan.
What if my pet has special needs, anxiety, or a unique routine?
What if my pet has special needs, anxiety, or a unique routine?
Every pet is unique. During our meet and greet, we'll discuss your pet's personality, preferences, routines, and any special instructions so I can provide care tailored to their needs.
How much do visits cost?
How much do visits cost?
Visits start at $15. Pricing varies based on the type of service, visit length, and number of pets. Please contact me for details and availability.
Do you offer customized care plans or ongoing services?
Do you offer customized care plans or ongoing services?
Absolutely. Every pet and family has different needs, so whether you're looking for regular walks, recurring visits, vacation coverage, or a customized care plan, I'm happy to discuss options and create a schedule that works for you and your pet.
What payment methods do you accept?
The Pet Neighbor accepts cash, Venmo, Zelle, and other electronic payment methods. Payment details will be provided at the time of booking.
What if my plans change?
What if my plans change?
I understand that plans can change. Please reach out as soon as possible if you need to modify or cancel a visit, and I'll do my best to accommodate your needs.
Can I make changes to my pet profile?
Can I make changes to my pet profile?
Yes! Simply click the "Create Pet Profile" button on the website to reopen the form and make updates to your information.
Do you have a referral program?
Do you have a referral program?
Yes! If you refer a friend or neighbor who books and completes their first visit, you'll receive a free visit as a thank-you.
Contact
Contact
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